This warranty is the only warranty made by the Seller with respect to the goods delivered hereunder, and may be modified or amended only by a written instrument signed by a duly authorized officer of the Seller and accepted by the Buyer. The Seller shall make the final determination as to the existence and cause of any alleged defect. Equipment returned for repair packaged in improper material against ESD damage is also not covered by warranty. In no event shall the Seller be liable for any consequential or incidental damages.Įquipment or parts which have been subject to abuse, misuse, accident, alteration, neglect, unauthorized repair or installation, installation/damages caused by agents of a third party organization, or acts of God, i.e., earthquake, flood, lightning, and other severe climatic occurrences, are not covered by warranty. In no case are products to be returned without first obtaining permission and an RMA (Return Material Authorization) number from the Seller. to the Seller’s plant (or, at the Seller’s option, refunding the purchase price of such products). The liability of the Seller hereunder shall be limited to replacing or repairing, at its option, any defective products, which are returned F.O.B. Limited Warranty: The Seller warrants that the standard hardware products repaired will be free from defects in material and workmanship and perform to the Seller’s applicable published specifications for a period of 90 days from the date of repair or for the time remaining on the 18-month warranty from the date of the original purchase invoice, whichever is greater. From needs assessment through sustaining services, Dantel has the right service solution for you. With Dantel’s CSS organization working for you, you have the peace of mind of knowing that the best technical experts, each with decades of problem-solving experience are available around the clock, 365 days a year, to answer your support question.ĭantel Services offers a comprehensive portfolio of focused professional services designed to help you install, integrate, and manage Dantel products in your network. Our Customer Support and Services (CSS) organization is the first point of contact for customers needing technical support. Free up your valuable resources and reduce your risk by partnering with Dantel Services today. Our methodologies, tools, and technical expertise enable us to deliver superior solutions, quickly and effectively. Dantel delivers services and solutions that address the full lifecycle of network alarm and monitoring needs – from site surveys and needs assessment to implementation and operations and beyond to sustaining services like maintenance and education.
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